Product safety and skin sensitivity statement

Last updated: 2 October 2023

At Yofeely Cosmetics we aim to offer quality cosmetics and care products. However, different skin types and sensitivities may cause different reactions to cosmetic ingredients.

By purchasing and using products from yofeely.com, you acknowledge and agree to the following terms:

Patch test recommendation

Before using any cosmetic, skin care, hair care or nail product, we recommend performing a patch test by applying a small amount to a small area of skin and waiting 24 hours to check for a reaction.

Allergic reactions

Yofeely is not responsible for allergic reactions, irritation or side effects caused by using products sold on the site.

The customer’s responsibilities include:

• Checking the ingredient list

• Checking for known sensitivities or allergies

• Consulting a medical professional when necessary

If irritation or discomfort occurs, stop using the product immediately and seek medical advice.

Products for professional use

Some products on the site are intended for professional use or use in hair and beauty salons only. Improper use of professional products may cause harm.

We recommend that professional products be used only by qualified professionals.

Cosmetic results statement

Cosmetics and care products may produce different results for different people.

Yofeely does not guarantee specific results from using products sold on the site.

Results may vary depending on factors such as:

• Skin type

• Hair type

• Individual sensitivities

• How the product is used

• Frequency of use

• Environmental conditions

Product descriptions and marketing information on the site are intended for informational purposes only and do not constitute medical advice or a guarantee of results.

Professional product use statement

Some products on yofeely.com are intended for professionals such as:

• Hair stylists

• Nail technicians

• Beauticians

Customers purchasing professional products confirm that:

• They have the knowledge or training required to use the product safely

• They are aware of the possible risks of improper use

• They follow the manufacturer’s instructions

Yofeely is not responsible for harm caused by improper use of professional products.

Fraud prevention and chargeback policy

To protect our customers and business, we carry out fraud prevention checks on orders placed on the site.

If a payment dispute (chargeback) is initiated without first contacting customer service, we reserve the right to:

• Suspend or block the customer’s account

• Refuse future orders

• Provide the credit card company or payment provider with proof of dispatch and delivery

• Take action to recover the amount when necessary

We always recommend contacting us first so that we can resolve any problem quickly.

Contact

For questions about product safety or site policies:

Yofeely

📧 Email: sales@yofeely.com
📞 Phone: +972 53 7264395
📍 Address: 47 Sokolov Street, Ramat Hasharon, Israel