Shipping • Store pickup • Customer service

Your order is on its way

Everything you need to know about shipping with Yofeely — in one place.

Delivery in Israel: ₪25, or free on orders of ₪249 or more.

Home delivery in Israel

₪25

On orders below ₪249

Estimated delivery: 5 business days

Store pickup

Free

47 Sokolov Street, Ramat Hasharon

Please arrange your visit in advance and wait for confirmation that your order is ready for pickup.

What happens after you order?

  1. Order received: We start preparing your products for shipment.
  2. Delivery coordination in Israel: The courier company sends an SMS before delivery.
  3. Tracking: Check your order status in your account. For assistance, contact us with your order number.

Delivery times and business days

Orders within Israel usually arrive within 5 business days. Business days exclude Fridays, Saturdays and holidays.

Estimated delivery times apply to orders placed before 12 noon. Orders received late on Friday or on Saturday are processed from Sunday.

Delivery times are estimates; we cannot guarantee an exact delivery date. International delivery times depend on the destination and FedEx service.

Remote and exceptional delivery areas in Israel

Delivery to exceptional areas may take up to 14 business days.

These include communities in the Golan Heights and along the northern border, the Jordan Valley, communities beyond the Green Line, the Gaza area and Arava, Eilat and the Dead Sea, hospitals, government offices, universities and other locations depending on the courier’s route.

Returns and exchanges

Need to return a product or get help with your order? Contact us before sending a product back.

Read our full returns and refund policy

International shipping

Order directly from Yofeely.com for delivery to most countries worldwide.

All international orders are shipped exclusively via FedEx.

Shipping costs depend on the destination and order weight. Calculated shipping rates and availability for your destination are shown at checkout before payment.

The ₪25 delivery rate and free delivery on orders of ₪249 or more apply to deliveries within Israel.

We’re here to help

For questions about shipping, store pickup or an existing order.